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Are players from All 50 States Welcome In CasinoMax?

You bet. CasinoMax is 100% USA Friendly. Players from all 50 States are welcome to play and bet with real money.

Are Australian Online Casino Players Welcome?

Of course online casino players from Australia are welcome to join CasinoMax. Australian casino players can play all games for free, as well as gamble online for real money.

How Do I make a deposit to my account?

Depositing to your Casino Account:

To begin with, a new player must first download the CasinoMax software. There is a full guide on how to do this in the ”Getting Started” part of the website. Once you have downloaded and the software is installed, you can then open your new real money casino account. You will need a username and password for this and once this is done you can start to deposit in your new account. Now follow the steps below:

1) Begin the ”Program” and choose to be in the ”Real Money Mode”
2) Fill in your username and password when you sign-in to your account.
3) Click on ”Cashier” which is usually situated at the top of your screen inside the casino lobby, at the right hand side.
4) Click on the ”Deposit” tab.
5) Now choose your preferred way in which to make your deposits.

How long does it take to process my deposit?

Length of time it takes in processing the deposits:

Credit Card:
Depositing with your credit card usually takes a couple to a few minutes to process and the funds are sent to your Casino Account at the same time.

Wire Transfer:
For depositing by Wire Transfer, your deposit will take around ten working days to get to the Casino banking. When the Casino bank takes delivery of your transfer then your Casino Account will be credited.

Bank Draft / Cheque:
For Bank Drafts or Personal cheques, depositing will take approximately seven days to arrive at the Casino office. It will normally take another ten work days for your Bank Draft to clear. A Personal Cheque is likely to take around 21 work days to clear. Please keep in mind the length of time usual postage may take from your place of residence, to the Casino office when sending cheques etc.

How Do I withdraw my winnings?

Withdrawing your winnings:

If your preferred method is by way of a credit card, then your withdrawals will be systematically credited to your Casino Account. This will be up to the total sum of your deposit. As winnings cannot be paid to your credit card anymore, a withdrawal surplus to the deposit you made will be paid back using another payment method.

The time it takes to process a withdrawal depends on which preferred payment way you choose, and also the level of your VIP status. This can take up to a couple of days if using Neteller (Moneybookers), and up to ten work days for a Wire Transfer. Cheques can take up to three weeks.

Withdrawals are in pending between one and two work days, while they are waiting to be processed. This can also depend on your VIP level. During the time whilst your withdrawals are in pending you are able to stop them so that you can continue playing at the Casino. Please note, if you would like to take out your withdrawal much quicker then the Casino VIP Club can give you this choice. For more information about this you can get in touch with the team at the support desk.

Withdrawals are free, apart from Bank Draft Express. Your Bank Drafts will be posted to the billing address you gave when you opened your new Casino Account. This will be sent by way of usual global postage.

If you choose Wire Transfer as your preferred way of making your withdrawals, then you will be requested to fill in the details of your bank account. By going to ”Transaction History” you are able to view all the withdrawals, as well as the deposits you have made previously. You will find this in the ”Cashier” part within the Casino. You can also print out all your transaction history, including the game rules and the different ways of payments you can use.

Is it safe to use my credit card at the casino?

Yes. it is.

Security when using your credit card at the Casino;

CasinoMax have a high tech security system in place. An up to date Firewall tool is utilized as well as a RSA encryption, so your details and info are kept 100% safe and secure. This proves to be even more safe at CasinoMax than say using your credit card at a high street shop, for instance. You can go to the ”Security” part within the software to find more details about this.

How do I obtain more credits in Play For Fun mode?

Collecting extra credits while playing for fun:

You can do this by going to the ”Deposit” area inside the ”Cashier” department that is situated in the Casino lobby. Fill in the box provided with the total of ‘fun money’ you want to deposit.

What is E wallet?

E-Wallet explained:

This is an online money transfer facility, kind of like having your wallet online. You can make deposits, withdrawals or transfer your funds to the suppliers that approve the E-Wallet. When you sign in to your E-Wallet account the links on the bar towards the top of your screen will guide you. Alternatively you can take advantage of the ”Quick links” which you will find at the left side of the page, where you can go to the area you would like to be at. All the processes are provided with complete information for your convenience.

How do I become Certified?

Becoming Certified:

Being a ”Certified Member” comes with lots of benefits for the player, and it’s easy to become one. You can make yourself certified by sending a copy of your valid passport or ID. You will also need to copy both sides of your credit card and include a recently issued utility invoice, which also includes your name and address. When you have been accepted and you are then a ”Certified Member” this will now enable you to receive faster withdrawals and deposits.

Why was my credit card declined?

Credit card refusals:

Sometimes an issuing bank may turn down your credit card request. If this happens you should get in touch with your cards bank and ask them why this has happened. You must bear in mind that after three wrong attempts made in the space of one hour will result in your account being closed. To have the account opened up again you will have to get in touch with the customer support desk to tell them what happened, so that you can then reopen your account.

Why is my transfer to a merchant still pending?

Transactions in pending:

Some operators will welcome transfers all day and every day, some won’t. There are some that work only within the usual work days. Your transactions can either be approved or rejected, whether going or coming from an E-Wallet. If you feel your transaction has been in pending for quite a while, then you should get in touch with the actual operator or alternatively cancel the transfer that was made.

What kind of games does CasinoMax offer?

The games on offer at CasinoMax:

At this moment in time CasinoMax has 150 varies choices of games. There contain all the well known table games like: Blackjack, Baccarat, Caribbean Poker, Craps, Keno, Roulette ..and many more! There are 46 machine games including: Video Poker machines including 4-line, 3-reel and 5-reel slot machines, some of them coming with Progressive Jackpots and Bonuses. New games are being worked on every day and a notification will be displayed when any brand new games become obtainable.

How can I be sure that the games are fair?

Certified Fair Gaming:

Players can be sure that CasinoMax encourages fair gaming at all times. The Casino has a full licence with the N.A (Curacao). The percentages of payouts is inspected each month by an account and examining firm, who are internationally one of the foremost, prominent firms around. Anyone can see the payout percentage report as it is put on display and shown on the CasinoMax website, to ensure all fairness and honesty in every game.

How is the outcome of the games generated?

Production of the Casino Games:

CasinoMax utilizes a high-tech RNG, which stands for Random Number Generator. The outcome of the games are produced by the RNG at random. The Random Number Generator also makes the odds for the real money as well as th

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